Incident investigations are often conducted by a supervisor, but to be most effective, these investigations should include managers and employees working together, since each bring different knowledge, understanding and perspectives to the investigation. In conducting an incident investigation, the team must look beyond the immediate causes of an incident.

A thorough investigation will reveal the root cause of the incident. The purpose of an incident investigation is to determine the work element and root causes of incident, and to assist in providing the company with a solution to prevent recurrence.

An incident investigation is an official examination of an unusual, unplanned, undesirable event, apparently of minor significance, which could otherwise cause an accident leading to the loss of property, time, or health of individuals.

Course Length: 1 hour